Social Work Program Administrator I Child Welfare
Company: Davidson County Government
Location: Lexington
Posted on: November 15, 2024
Job Description:
Overview: General Statement of DutiesPerforms complex
professional and technical work managing, directing, coordinating
and supervising the timely and appropriate delivery of all Child
Welfare Services. -Distinguishing Features of the Class -An
employee in this class is responsible for providing management and
supervision to a Division of staff which includes Social Workers
and SW Supervisor s in the delivery of Child Welfare Services.
-Work is performed under the general supervision of the Social
Service Deputy Director. - -Illustrative Examples of Work -
Evaluates the Child Welfare Division
through various data collection and tracking methods to determine
program performance., provides findings to Deputy Director and
Agency Director regularly. Reviews quality and quantity of work by
analyzing information gathered in conferences with supervisor,
monthly, quarterly and annual reports, and conferences with
community agency representatives, Local and State Officials.Ensure
Performance Based Budgeting (PBB) goals are updated for continued
improvement and ensure appropriate and timely tracking of data to
determine goal status. Staffs with Program Supervisors to resolve
workload, system and organizational problems; make changes in
organizational structure, assignments, methods and work flow
Provides direction and supervision to the division's supervisory
staffStaffs with supervisors monthly and as needed and determined
by caseloads and case situations. Provides feedback and follow-up
as needed, assisting supervisors in developing efficient and
effective work plans and follow through. Ensures that State policy
is followed in the delivery of Child Welfare Services, acts when it
is not, keeping the Director and Deputy Director apprisedWorks with
local community and State agencies to design service delivery
systems that will be effective in addressing the needs of families.
Reviews case records to ensure compliance with requirements and
policies Provides ongoing consultation on new reports, removals,
special investigations, fatalities and complex cases.Investigates
complaints to determine if there was compliance with social work
practice, as-well-as adherence to policy and law.Offers solutions
for ineffective operations to the Deputy Director, and Agency
Director.Review staff training needs submitted by supervisors to
assure consistency with long-range agency goals and community
trends; participate in orientation of new agency employees; consult
with supervisors to improve managerial skills and relationships;
provide input to training staff on staff development needMonitors
staff performance; conducts performance appraisals on supervisors
and reviews/approves all appraisals of line staff.Determines
training needs and compliance with State training requirements;
develops in-house training in conjunction with the QA supervisor,
Deputy Director and Director; and provides orientation and training
for supervisors. Oversees disciplinary process for line staff and
supervisors through investigation; documentation of written
warnings, and coaching. Makes recommendations for disciplinary
action to the Deputy Director and the Agency Director. Conducts
interviews and reference checks and recommends job candidates to
the Director. Provides input into the development of the budget for
Child Welfare and works with the Business Officer, Deputy Director
and Agency Director to ensure proper coding and use of funds;
ensures budget line items are not overspent.Ensures that all
funding sources are being maximized for staff and program
costsMonitors and oversees expenditures, ensuring appropriate
funding streams are being utilized monitors monthly expenditures to
ensure adequate funds remain; identifies and project
over-expenditures and identify possible remedies in conjunction
with the Business Officer/Director/Deputy Director.Monitors day
sheet coding to ensure appropriate coding and maximization of
funding streamsProvides assistance to staff when necessary Develops
job descriptions and instructs in areas of personnel policyAdheres
to state, federal, county and department's policies, rules and
regulations Mandatory emergency shelter dutyProvides coverage
during operation of emergency shelter, participates in coordinating
and ensuring staff coverage at any shelter along with other members
of the DSS management teamPerforms other duties as assigned -This
position performs supervision to staff during On-Call for
after-hours, weekends and holiday coverage for CPS and disaster
related duties and shelter openings - -Recruitment and Selection
Guidelines -Knowledge, Skills and Abilities
Thorough knowledge of social work
principles, techniques, and practices and applications to casework
and community problemsThorough knowledge of principles, methods and
techniques of efficient program administration. Thorough knowledge
of methods and principles of casework supervision and
trainingConsiderable knowledge of the NC laws, regulations, and
policies which govern social services programs Considerable
knowledge of the principles and techniques of public
administration, including personnel administration, budgeting, and
office management Must have good communication skills. Must have
skill in directing a staff of social workers and supervisorsMust
have good supervisory and office administration skillsAbility to
work with budgets; accounting skills.Thorough knowledge of NC State
and Davidson County Personnel PoliciesAbility to plan and evaluate
programs.Considerable knowledge of social and economic factors in
the community, and local agencies and resources Ability to plan,
coordinate and direct staff within a variety of disciplines
(technical, clerical, professional and medical). Ability to
understand, interpret and apply laws and policies to specific
problems relating to agency activities.Ability to establish and
maintain effective working relationships with agency personnel,
County officials, clients and the general public. -Physical
Requirements -
Must be able to physically perform
the basic life operational support functions of climbing, reaching,
standing, walking, fingering, grasping, talking, hearing and
repetitive motions. Worker performs light work exerting up to 20
pounds of force occasionally, and/or up to 10 pounds of force
frequently, and/or a negligible amount of force constantly to move
objects. Worker is required to have close visual acuity to prepare
and analyze data and figures, work on a computer terminal and
perform extensive reading.The worker is subject to inside
environmental conditions: Protection from weather conditions but
not necessarily from temperature changes.Worker is not
substantially exposed to adverse environmental conditions (such as
in typical office or administrative work). -Education and
Experience
Masters Degree in Social Work from an
accredited school with considerable experience with social work or
counseling and at least two years supervisory experience; or a
Bachelor's degree from an accredited school of social work and five
years of social work experience, two of which were supervisory; or
a Bachelor's degree in a human services field or related curriculum
including at least fifteen semester hours in courses related to
social work or counseling and six years of social work or
counseling experience, two of which were supervisory. - - -Licenses
and Certifications
Valid North Carolina Driver License.
- - - - -
Keywords: Davidson County Government, High Point , Social Work Program Administrator I Child Welfare, Healthcare , Lexington, North Carolina
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