Optical Technician
Company: Eye Care Partners
Location: Lumberton
Posted on: October 24, 2024
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Job Description:
SECTION 1 : Job Summary An Optical Sales Associate will achieve
a world class Total Patient Experience that both maximizes retail
sales while also supporting the patients' medical needs. This team
member is trained to dispense and fit glasses and contacts, working
from the prescriptions written by Optometrists and
Ophthalmologists. They connect the patient needs to the goods and
services offered. SECTION 2 : Duties and Responsibilities
(Responsibilities necessary to accomplish job functions) Embrace
and execute our Total Patient Experience to build relationships
with all patients while delivering great medical support Determine
patient wants and needs and selling to exceed their expectations
Assist patients in selecting frames according to style and color,
coordinating frames with facial and eye measurements and optical
prescriptions Able to operate the auto-lensometer and manual
lensometer Educate and recommend specific lenses, lens coatings and
frames to suit patient needs Can accurately collect measurements
such as bridge, eye size, temple length, seg heights, vertex
distance, pupillary distance, and pantoscopic tilt Dispense patient
orders and repair and adjust patient frames Dispense all glasses
and/or contact lens orders using current process Acknowledge
patients in a friendly, approachable way that invites them into the
office Maintain frame standards with cleaning, organization, full
and well-presented areas Follow all protocols to keep Frame
inventory accurate Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Consistently creating a positive work environment by being
team-oriented and patient-focused Commitment to work hours that
meet the needs of the business which may include weekends, schedule
changes or an extended schedule Adheres to all safety policies and
procedures in performing job duties and responsibilities while
supporting a culture of high quality and great customer service.
Performs other duties that may be necessary or in the best interest
of the organization. SECTION 3 : Patient Population Served Team
members will work with patients of all ages, races, and genders.
SECTION 4 : Education, Licensure & Certification Requirements High
School Diploma or GED SECTION 5 : Experience Requirements Previous
medical office experience preferred; previous ophthalmic experience
strongly preferred. Associates Degree preferred Minimum of 1 year
in a position interacting with customers/patients or the equivalent
combination of education and experience SECTION 6 : Knowledge,
Skills and Abilities Requirements Professional in appearance and
actions Logical and Critical thinking skills Customer-focused with
excellent written, listening and verbal communication skills Enjoys
learning new technologies and systems Detail oriented, professional
attitude, reliable Favorable result on Background check Exhibits a
positive attitude and is flexible in accepting work assignments and
priorities Meets attendance and tardiness expectations Management
and organizational skills to support the leadership of this
function Ability to follow or provide verbal & written instructions
with sufficient grammar and spelling skills to avoid mistakes or
misinterpretations Interpersonal skills to support customer
service, functional, and team mate support need Able to communicate
effectively in English, both verbally and in writing Ability for
basic to intermediate problem solving, including mathematics Basic
to intermediate computer skills Proficiency with Microsoft Excel,
Word, and Outlook Travel to other site locations may be necessary.
Thus, those needing to travel for work must have access to
dependable transportation, and driving record must meet company
liability carrier standards Specialty knowledge of systems relating
to job function Knowledge of state and federal regulations for this
position; general understanding of HIPAA guidelines SECTION 7 :
Supervisory Responsibilities: This position has no supervisory
responsibilities. SECTION 8 : PHYSICAL DEMANDS: Indicate the amount
of time spent for each activity required as it relates to the
essential functions. Physical Requirements % of Time LBS Physical
Requirements % of Time LBS Bending 25 Vision - close/distance 100
Carrying 25 --- 25 Vision - color vision 100 Climbing 5 Vision -
depth perception 100 Driving 10 Vision - peripheral vision 100
Grasping 100 Vision - ability to adjust focus 100 Hearing 100
Stooping 25 Lifting 10 --- 25 Walking 75 Pulling 10 --- 25
Writing/Typing 100 Pushing 10 --- 25 Speaking 100 Reaching 50 Fine
Motor Skills 100 Sitting 50 Use of Hands 100 Standing 50 Other
(please describe) Location: Work takes place in a normal
office/clinical environment. Travel to other locations may be
necessary to fulfill essential duties and responsibilities of the
job. Thus, those needing to travel for work must have access to
dependable transportation, and driving record must meet company
liability carrier standards. Exposure: Works in normal office
environment during normal business hours. May be exposed to blood
or bodily fluids. May also be exposed to various cleaning supplies.
Equipment: Regularly uses telephone, computer, fax, printer and
copier. May use Optometric equipment/devices per sub-specialty
requirement such as lensometer; keratometer/autorefractor;
phoropter; visual acuity measuring; retinal camera; corneal
topography unit; or retinoscope. Other equipment may be used as
needed. Must be able to work with precise tools and equipment; must
have dexterity to use these items correctly and safely. Personal
Protective Equipment (PPE) follows standard precautions using
personal protective equipment. If you need assistance with this
application, please contact [phone removed]. Please do not contact
the office directly - only resumes submitted through this website
will be considered. EyeCare Partners is an equal
opportunity/affirmative action employer. All applicants will be
considered for employment without attention to race, color,
religion, sex, sexual orientation, gender identity, national
origin, and veteran or disability status. Employment Type: Full
Time
Keywords: Eye Care Partners, High Point , Optical Technician, Professions , Lumberton, North Carolina
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